Provide structured support to families experiencing crisis, domestic violence, or social disadvantage.
CHC52025
Diploma of Community Services
Empower Communities. Transform Lives.
Quick Facts
Why Choose This Course?
Step Into Leadership Roles
Advance beyond frontline support and prepare for case management, team leadership, and program coordination positions in the community services sector.
Expand Your Career Opportunities
Qualify for higher-responsibility roles across community organisations, social services, and support agencies.
Make Real Community Impact
Develop advanced skills to support complex client needs and drive positive change within diverse communities
Why Study at Gradskill?
Why we are best for you
Experienced Trainers
Trainers with extensive industry experience to take your skills to the next level.
Supportive Environment
Supportive environment to maximize your confidence and performance in your classes.
Practical Training
Hands-on training to ensure practical, industry-relevant experience throughout.
Pathway to Success
Dedicated career pathways to advance your future in the hospitality industry.
Career Outcomes
Case Manager
Coordinate support services, develop case plans, and manage complex client needs across community settings.
Community Services Manager
Oversee programs, supervise staff, and ensure service delivery meets organisational and compliance standards.
Program Coordinator
Design and implement community-based programs that address social challenges and support vulnerable groups.
Family Support Worker
Course Structure
| Unit | Name | Core / Elective |
|---|---|---|
| CHCCCS004 | Assess co-existing needs | Core |
| CHCCCS007 | Develop and implement service programs | Core |
| CHCCCS019 | Recognise and respond to crisis situations | Core |
| CHCCSM017 | Facilitate and review case management | Core |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | Core |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Core |
| CHCDIV001 | Work with diverse people | Core |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Core |
| CHCLEG003 | Manage legal and ethical compliance | Core |
| CHCMGT005 | Facilitate workplace debriefing and support processes | Core |
| CHCPRP003 | Reflect on and improve own professional practice | Core |
| HLTWHS003 | Maintain work health and safety | Core |
| CHCADV002 | Provide advocacy and representation services | Elective |
| CHCCOM003 | Develop workplace communication strategies | Elective |
| CHCCSL002 | Apply specialist interpersonal and counselling interview skills | Elective |
| CHCDIV003 | Manage and promote diversity | Elective |
| CHCMHS005 | Provide services to people with co-existing mental health and alcohol and other drugs issues | Elective |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | Elective |
| CHCADV001 | Facilitate the interests and rights of clients | Elective |
| HLTWHS004 | Manage work health and safety | Elective |
Entry Requirements
Explore the list of core and elective units that make up this qualification.
Age Requirement
Applicants must be at least 18 years of age at the time of enrolment.
Academic Requirement
Completion of Year 12 or equivalent qualification is required for enrolment.
English Language Requirement
IELTS 5.5 overall (no band less than 5.0) or equivalent English proficiency is required.
English language requirements (for international students)
International students must demonstrate English language proficiency with a minimum score of:
- IELTS overall band of 6.0 (Academic), or
- PTE (Pearson Test of English) 47; or equivalent.
The test must have been taken no more than two years before you apply for Gradskill College Australia courses.
Alternatively, students can provide evidence that:
- they have studied in English for at least five years in Australia, Canada, New Zealand, Republic of Ireland, South Africa, United Kingdom or United States, or
- within two years of their application, they have successfully completed a foundation course or a senior secondary certificate of education or a substantial part of a Certificate III or higher level qualification from the Australian Qualifications Framework in Australia, or
- Successful completion of an English Placement Test
All students are required to undertake a Pre-Training Review and complete a language, literacy and numeracy and digital proficiency test to ensure student have the appropriate level of skills for the best chance of successful completion of the course, and to Identify student’s learning and pathway needs.
Pre-Training Review
All students must undertake a pre-training review conducted before the enrolment. Pre-training Review allows Gradskill College Australia to identify students training needs and their suitability into the course. Through this review, student can demonstrate that they have necessary skills to successfully complete the course. This review can by completing a questionnaire or via an interview with a designated Gradskill College Australia staff. The review also helps to assess oral communication skills of the student.
Language, Literacy and Numeracy (LLN)
Students must have a proficient knowledge of written and spoken English to successfully participate in the training and compete the course assessment. All Students are required to undertake a Language, Literacy and Digital proficiency (LLND) assessment prior to the commencement of training to ensure if you will need any additional support during the course. All students enrolling into this course are expected to be at least at ACSF Level 3 in all or majority of skills. If the students are at a lower level, additional learning support will be determined and recommended.
Digital Literacy
Students enrolling in this course are expected have must have basic computer skills including use of internet, email and word processor. All students must have access to an operating computer, laptop, tablet or smart phone with internet.
Work Placement Requirement
Students enrolled in SIT50422 Diploma of Hospitality Management are required to undertake 192 hours of work placement in an operational hospitality establishment (such as restaurants, cafes and function venues), to demonstrate their skills and knowledge and to complete assessment requirements.